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Policies

Refunds

ABCTE understands that, after enrollment, a candidate may decide to withdraw from the program. However, because ABCTE begins to incur administrative costs as soon as enrollment begins, it has adopted the following policy regarding requests for refunds:

  • All refund requests must be in writing (letter, fax) using the Refund Request Form. You may obtain this form by contacting ABCTE at 1-877-669-2228.
  • No Refund Request Form will be accepted if it is submitted more than 30 days after the date of the original payment to ABCTE.
  • Not more than eighty percent of the payment will be refunded when a written refund request form is received by 11:59 p.m. Eastern Time thirty days after payment was received. If you purchased services as part of a package, only the certification portion of the package is eligible for a refund. No preparation materials are eligible for a refund.
  • No refund will be issued if written cancellation is received after 12:00 a.m. Eastern Time thirty day after payment was received.

Certification Candidates only:

  • Retake payments are not eligible for refund.
  • This refund policy does not apply to Teach & Inspire or Installment Payment Plan participants.

There are no “extenuating circumstances” which will result in an exception to these policies.

Retake Exams

Applies to Certification candidates only

Your fee includes your first attempt at all exams that are part of that program. In the event you fail one or more of the exams, you must purchase a retake at a cost of $195 if you wish to attempt the exam again. This fee includes:

  • Exam appointment with Pearson VUE
  • Advising services available upon request
  • 6 month extension of the enrollment period.
    Note that your initial enrollment period of 1 year cannot be extended beyond 2 years. Once you reach the 2 year point, you must purchase an enrollment extension. These are available for 6 months at a cost of $145.

Candidates are eligible for two retakes of a failed exam. In other words, candidates may take any one examination a maximum of 3 times (first attempt plus two retakes). After 3 failed attempts, candidates must choose a new subject area or pursue a different route to certification.

Installment Payment Plan

Applies to Certification candidates only

ABCTE offers a payment plan for new candidates. If you are looking for a flexible way to join the program, use this plan to divide the fee into eight monthly installment payments. Pricing for installment plans is the current subject certification price plus an installment program fee for financing and administrative costs.

For more details on the plan, an FAQ to answer any questions you may have, and forms to be completed and faxed for enrollment by installment, see our ABCTE Payment Plan.

Candidate Handbook

Applies to Certification candidates only

All candidates should read the candidate handbook to familiarize themselves with all policies and requirements.

Read the candidate handbook.

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